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Patient Hub – A New Way To Communicate

We are excited to announce that MedCare, in partnership with Brightree, is rolling out Patient Hub, a new app & web platform that empowers patients to manage their own healthcare journey. Patient Hub is a secure, easy-to-use app that connects patients with MedCare in a new way, allowing patients more insight into their care with us, while providing an additional avenue of outreach.

With Patient Hub, patients can:

  • Update personal information, like addresses, insurance cards, and more.
  • View and pay bills via the app or web portal
  • Track their orders & supplies
  • Receive reminders and notifications
  • Communicate with MedCare’s support teams

Patient Hub Gallery

To make sure we meet our patient’s expectations for service and care, we will be rolling out Patient Hub gradually over the coming months, as well as adding additional notifications over time. Initially patients will receive a sign-up link in your first (or next for existing patients) text notification from us. If you would like access to Patient Hub sooner, you can use the chat with us feature on our homepage to request access. We also plan on adding additional notifications about order progress, and general communication over the coming months. You can access Patient Hub via the link in the menu above, or using the link below, apps may also be downloaded from the iOS and Android app stores.

Website | iOS App Store | Android Google Play Store

Disclaimer: This tool is specifically meant for helping patients be more involved in their healthcare journey, and to that end will not be used for marketing purposes by MedCare. Patients may opt out of notifications at any time either via the Patient Hub app / web portal, or by contacting our support teams. Signing up for Patient Hub is not required for patients to receive text message alerts/notifications from MedCare for their care.

We look forward to helping you achieve your health goals with Patient Hub.

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MedCare Now Accepting Parachute Referrals

We are excited to announce that MedCare has joined the Parachute Health referral network! This means that you can now send orders / referrals for our products and services through Parachute Health to any of our participating facilities.

Sending orders through Parachute Health is faster, easier, and more transparent than faxing. You will get real-time updates on the status of your orders, and you will be able to communicate better with our team and your patients. We hope this will improve your experience and satisfaction with MedCare. If your facility is not already a member of the Parachute Health network but are interested, feel free to check out ParachuteHealth.com for more information.

Find us under MedCare within the Parachute Portal.

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Greensburg Sleepworks Moving

We are excited to announce that our Greensburg Sleepworks clinic at 103 Equity Drive, Greensburg, PA has merged with our Export Sleepworks Clinic at 1400 Randall Court, Export, PA as of October 31st, 2023. This decision was made to provide better customer service and availability to our patients within our own clinics. Please note, our corporate office at 115 Equity Drive, Greensburg, PA does not have walk in patient services available. We appreciate your loyalty and support during this transition.

We are also happy to inform you that we have opened additional, by appointment, community clinics within Excela Health Latrobe Hospital and Excela Square Connellsville to make our services more easily accessible within our community at facilities you may already visit. These clinics offer the same high-quality setup, fittings, and treatment that you have come to expect from us.

We look forward to serving you at our new locations and helping you achieve a better night’s sleep. Please contact us at (800) 503-5554 or chat with us for more information or to schedule an appointment.

MEC-Emp2

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MedCare Now Carries CGM’s

We are thrilled to announce that MedCare now carries continuous glucose monitors* as of July 2023, to complement our existing product ranges. Continuous glucose monitors are devices that measure your blood sugar levels throughout the day and night, without the need for finger pricks. They can help you manage your diabetes better, avoid highs and lows, and reduce the risk of complications. If you are interested in learning more about continuous glucose monitors and how they can improve your quality of life, please call or chat with us today. We would love to hear from you and answer any questions you may have about CGM’s and how our resupply program can help you.

*MedCare currently stocks supplies for both Dexcom & Abbot CGM’s.

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