Patient Hub – A New Way To Communicate

We are excited to announce that MedCare, in partnership with Brightree, is rolling out Patient Hub, a new app & web platform that empowers patients to manage their own healthcare journey. Patient Hub is a secure, easy-to-use app that connects patients with MedCare in a new way, allowing patients more insight into their care with us, while providing an additional avenue of outreach.

With Patient Hub, patients can:

  • Update personal information, like addresses, insurance cards, and more.
  • View and pay bills via the app or web portal
  • Track their orders & supplies
  • Receive reminders and notifications
  • Communicate with MedCare’s support teams

Patient Hub Gallery

To make sure we meet our patient’s expectations for service and care, we will be rolling out Patient Hub gradually over the coming months, as well as adding additional notifications over time. Initially patients will receive a sign-up link in your first (or next for existing patients) text notification from us. If you would like access to Patient Hub sooner, you can use the chat with us feature on our homepage to request access. We also plan on adding additional notifications about order progress, and general communication over the coming months. You can access Patient Hub via the link in the menu above, or using the link below, apps may also be downloaded from the iOS and Android app stores.

Website | iOS App Store | Android Google Play Store

Disclaimer: This tool is specifically meant for helping patients be more involved in their healthcare journey, and to that end will not be used for marketing purposes by MedCare. Patients may opt out of notifications at any time either via the Patient Hub app / web portal, or by contacting our support teams. Signing up for Patient Hub is not required for patients to receive text message alerts/notifications from MedCare for their care.

We look forward to helping you achieve your health goals with Patient Hub.

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