Warranty Info By Manufacturer
At DJO, their return policy is congruent with industry standards, with some products enjoying extended guarantees. Their custom-made Defiance brace comes with a limited lifetime warranty, while other rigid braces carry a one-year warranty. Defiance limited lifetime warranty covers only the latest brace revision. Their products have a limited warranty from the date of purchase (see table below) against defects in materials and workmanship. Normal wear and tear during the usage of a product is not considered a defect.
Your Drive brand product is warranted to be free of defects in materials and workmanship for the lifetime of the original customer purchaser.
This device was built to exacting standards and carefully inspected prior to shipment. This Lifetime Limited Warranty is an expression of our confidence in the materials and workmanship of our products and our assurance to the consumer of years of dependable service.
This warranty does not cover device failure due to owner misuse or negligence, or normal wear and tear. The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement.
If you have a question about your Drive device or this warranty, please contact the MedCare Repair Department at 1-800-503-5554.